Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition as received
  • The item must be in its original packaging
  • Proof of purchase is required

2. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items (not due to our error)
  • Items without original packaging
  • Final sale or clearance items (if applicable)

3. Return Process

To initiate a return, please contact us at:
📧 info@howardtridigitalconsultinggroupllc.com

Include:

  • Your order number
  • Reason for return
  • Photos (if item is damaged or defective)

We will provide return instructions once your request is approved.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Original shipping fees are non-refundable

5. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method
  • Please allow 5–10 business days for the refund to appear

6. Damaged or Defective Items

If your item arrives damaged or defective:

  • Contact us within 48 hours of delivery
  • Provide photos as evidence

We will offer a replacement or full refund at no additional cost.

7. Order Cancellations

  • Orders can be canceled within 12 hours of purchase
  • Once the order has been processed or shipped, it cannot be canceled

8. Late or Missing Refunds

If you haven’t received your refund:

9. Contact Information

If you have any questions about returns or refunds, please contact us:

HOWARDTRI DIGITAL CONSULTING GROUP LLC
1532 Alexandria Ave
Los Angeles, CA 90027-5204
United States

📧 info@howardtridigitalconsultinggroupllc.com
📞 (949) 409-5180

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